Refund policy
The Rachel Boutique Return Policy
Returns & Exchanges
At The Rachel Boutique, we want you to love your purchase! If you’re not completely satisfied, we gladly accept returns under the following guidelines:
💕 Returns must be initiated within 14 days of delivery.
💕 Items must be unworn, unwashed, odor-free, and in original condition with tags attached.
💕 Sale items, clearance items, seasonal merchandise, accessories, jewelry, hats, swimwear, intimates, and gift cards are final sale and cannot be returned.
💕 Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Store Credit
Once your return is received and inspected, a store credit will be issued for the purchase price of the item. Store credits do not expire.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery at [your email address] with photos of the item and packaging. We will work quickly to make it right.
How to Start a Return
To begin a return, please email us at shopwithme@therachelboutique.com
with:
- Your order number
- The item(s) you wish to return
- Reason for return
Shipping Policy
Orders are typically processed within 1–3 business days. Once an order has shipped, The Rachel Boutique is not responsible for delays caused by the shipping carrier.